Last Updated
This privacy policy (“Privacy Policy”) of Nviro Environmental Consultants (“Nviro”, “we”, “us”, or “our”) describes how we may access, collect, store, use, and/or share (hereafter referred to as “process”) your personal information when making use of our services (“Services”).
Use of our Services, includes:
– Access our website or content linking to our website.
– Making use of our professional services.
– Engaging with us via email, events, or social media.
Queries or more information – This Privacy Policy outlines your rights and choices with regards to how we process your personal data. If you do not agree to our policies, please refrain from using our Services. Nviro and all its affiliates responsible for the collection and processing of any Data are bound by this Privacy Policy.
If you have questions or concerns, please contact us at privacy@nviro.consulting.
Overview of Privacy Policy
> What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on your interactions and choices. During our normal business operations any personal and/or sensitive information we process is strictly limited to the required information to deliver the respective Services. Learn more about personal information you disclose to us.
> Do we process any sensitive personal information?
Some of the information we process is considered “special” or “sensitive” under local jurisdiction. Sensitive personal information is only captured with your explicit consent. Special care is taken to ensure the sensitive information is kept safe and is limited to the minimum information required to deliver the respective Services. Learn more about the senstive information we process.
> Do we collect any information from third-parties?
We may collect information from public databases, marketing partners, social media platforms, and other public sources. Learn more about information collected from other sources.
> How do we process your information?
We processs your information to provide, improve, and deliver our Services, communicate with you, for security and fraud prevention, and in compliance with legal requirements. We may also process your information for purposes not explicitly listed here, but only with your consent and a valid reason to do so.
> When and how do we share personal information?
We may share information in specific situations with third party vendors or governmental agencies. The information shared and the specific situations are detailed in our policy below.
> Keeping your information safe.
We ensure the implementation of adequate measures within our organisation’s processes & procedures to protect your personal information. We can unfortunately not guarantee 100% security of all of the data against all possible threats and some risk will always be present.
> Exercise your rights.
The easiest way to exercise your rights is by contacting us at privacy@nviro.consulting for any queries, concerns, or requests.
Table of Contents
01. WHAT INFORMATION DO WE COLLECT?
02. HOW DO WE PROCESS YOUR INFORMATION?
03. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
04. COOKIES AND OTHER TRACKING TECHNOLOGY WE USE.
05. HOW LONG DO WE KEEP YOUR INFORMATION?
06. DATA SECURITY & PROTECTIONS.
07. WHAT ARE YOUR PRIVACY RIGHTS?
08. REGIONAL SPECIFIC PRIVACY RIGHTS.
09. UPDATES TO THIS NOTICE.
10. CONTACTING US ABOUT OUR PRIVACY POLICY.
01. WHAT INFORMATION DO WE COLLECT?
A. Personal Information you disclose to us
Summary: We collect personal information you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when making use of our Services, or otherwise when contacting us.
I. Personal Information
The personal information we collect depends on the context of our interaction with you. The personal information we collect may include the following:
– Names
– Contact Numbers
– Email Addresses
– Mailing Addresses
– Billing Addresses
– Job Titles
– Contact Preferences
– Contact & Authentication Data
II. Sensitive Information
When necessary, with your consent or as otherwise permitted by law, we process the following categories of sensitive information:
– Financial Data
– Governmental ID Number/Passport Number
– Information Revealing Race or Ethnic Origin
– Information Revealing Biological or Assigned Gender
– Land Ownership
– Professional Registration/Membership
– Precise Geolocation
– Place of Residence/Place of Business
– Tax Number
All personal information provided to us must be true, complete, and accurate, and you are compelled to inform us of any changes to such personal information within a reasonable timeframe.
B. Information Automatically Collected
Summary: Information automatically collected when visiting our website.
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your identity but may include device & usage information, such as IP Address, Browser, Device Characteristics, Operating System, Language Preferences, referring URLs, country, location, and information on how you use our Services.
This information is primarily for internal analytics and reporting purposes. We use cookies and similar technologies to collect this data. You can find out more about this in our Cookie Notice www.nviro.consulting/cookies.
02. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a number of reasons, depending on your interaction with us this includes:
– To Deliver Services to You. We may process your information to provide you with requested Services.
– To Send Administrative Information to You. We may process your information to send you details about our Services, changes to our terms and polices, or similar administrative tasks.
– To Evaluate & Improve on Our Services. We may use your information when we believe it necessary to identify usage trends, determine effectiveness of our Service delivery, and evaluating our Service level to you.
– To Comply with Legal Obligations. We may process your information to comply with our legal obligations, respond to legal requests, and establish, exercise, or defend our legal rights.
03. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Summary: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (hereafter referred to as “Third Parties”) who perform services for us or on our behalf and require access to such information to do that work. We strive to ensure that any information shared with Third Parties only be done so if absolutely necessary or that the information is anonymized before being shared.
The categories of third parties we may share personal information with are:
– Data Analytics Services
– Finance & Accounting Tools
– Government Entities
– Web Hosting Service Providers
– Performance Monitoring Tools
– Regulatory Authorities
We may also need to share your information in the following situations:
– Business Partners or Specialists. If necessary to complete the required Services we may share some personal information with specialists or business partners. We have the appropriate non-disclosure and data protection measures in place with these third parties to ensure adherence to this policy.
04. COOKIES AND OTHER TRACKING TECHNOLOGY WE USE.
Summary: We may also transfer small files to your browser or device (“Cookies”) that allow us to collect certain information.
We only use functional (or required) cookies that are necessary for this site to function, including those that are necessary for Google Analytics to work. We do analyse the use of this website to measure the audience but it is de-identified data. In other words, we don’t know who you are.
We also use third-party services to collect usage information to better understand and improve the user experience. Usage information collected using third-party services is stored on the servers of the third-party service providers.
– Google Analytics
05. HOW LONG DO WE KEEP YOUR INFORMATION?
Summary: We keep your data only for a long as required, either to fulfill the outlined purpose we collected the data for or as outlined by any applicable legal timeframe for the retention of the data.
We will not keep any of your personal information longer than absolutely necessary for the purpose set out upon collection, unless a longer retention period is required by law (such as tax, accounting, or other legal frameworks).
Once we have no legal or operational premise to keep your data we will either delete or anonymise such information, or, if not possible securely store and isolate the information until deletion is possible.
06. DATA SECURITY & PROTECTIONS.
We have implemented appropriate and reasonable technical and organisational security measures intended to protect the security of any personal information we process.
Our data security & protection measures include employee training, industry best practices, and various safeguarding efforts. Unfortunately no approach can 100% guarantee the protection of your data. Incase of a data breach we will ensure the necessary notification procedure is followed and affected parties are notified of the breach.
07. WHAT ARE YOUR PRIVACY RIGHTS?
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or have your information removed from our records (subject to legal data retention requirements). You also may have the right to withdraw your concent to our processing of your information.
If you have questions, queries, or requests with regards to your privacy rights, you may email us at privacy@nviro.consulting.
08. REGIONAL SPECIFIC PRIVACY RIGHTS. (Republic of South Africa)
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us using the details provided in the section `10. CONTACTING US ABOUT OUR PRIVACY POLICY`
If you are unsatisfied with the manner in which we address any query or complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:
The Information Regulator (South Africa)
General Enquiries:
enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA Form 5):
PAIAComplaints@inforegulator.org.za
POPIAComplaints@inforegulator.org.za
09. UPDATES TO THIS NOTICE.
SUMMARY: Yes, we update this policy as necessary to remain compliant to legal requirements or best practice.
We strive to maintain the highest standard in information security and privacy practices.
We may update this Privacy Policy from time to time, as indicated by the “Last Updated” date at the top of this page. If we make material changes to this notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review the Privacy Policy frequently to remain informed how we process and protect your personal information.
10. CONTACTING US ABOUT OUR PRIVACY POLICY.
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or have your information removed from our records (subject to legal data retention requirements). You also may have the right to withdraw your concent to our processing of your information.
These rights may be limited due to applicable laws or public record. To request access, review, update, the deletion of personal information or if you have questions, comments, or concerns about this notice, you may contact our Data Protection Officer (DPO) via:
Email privacy@nviro.consulting
Phone +27 (66) 231 9370
Mailbox Nviro Environmental Consultants
Data Protection Officer
______________________________
24 Nelinda Hills,
Sovereign Road,
Wilgeheuwel, Roodepoort,
Gauteng, South Africa
1724